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  • Dr. Karen Kohfeld - A Well-Dressed Climate Scientist

    Published Jun 19 2020 in ageless style, Beauty, body confidence, body positive, Customer Appreciation, customer service, diane kennedy, eco, eco friendly, Eco-friendly garments, inspiration, Made in Canada, personal service, personal shopping, shop local

    As a brand dedicated to producing garments as eco-friendly as possible, it's a blessing that we are based in one of the most sustainable cities in North America. It's no surprise that Vancouver is filled with people mindful of our environment and it's such a joy to discover our customers are among the like-minded. Recently, a long-time customer reached out to us to share some kind words about our clothes and introduced herself as a climate scientist. That certainly peaked our interest!

    Dr. Karen Kohfeld is a professor in the School of Resource and Environmental Management at Simon Fraser University. She sent us this little story:

    "...As you may know, I'm a regular Diane Kennedy customer and have worn your clothing at many talks that I have given in Montreal, Sweden, and Australia. They give me an extra boost of confidence when I need to stand in front of a large crowd.  I recently was honored with an award from Stockholm University, and they asked me for a professional headshot for the press release. I'm not particularly fond of being photographed, so I was in a bit of a pickle."

    I arrived with my recently self-trimmed COVID-19 hair cut and an entire wardrobe of Diane Kennedy clothing.  This clothing, plus a little bit of sand in my hands, put me at ease. Anyway, I wanted to thank you again for making me feel comfortable in my skin - this time in front of a camera!"


    We were so touched by her charming note, we wanted to hear more from her; so we sent her a few questions, which she graciously answered. She even sent along the aforementioned headshots, taken in the Fall!

    KarenKohfeld1
    Dr. Kohfeld is wearing our Perception Tunic & Heather Charcoal Cozy Coat

    We noticed you've been a customer with us since 2015! How did you find out about us?

    I bought my first item (a wonderful pair of bamboo cotton pants) from Bodacious boutique when they used to be on Main Street (well before 2015.) I still have and wear those pants! I rediscovered the DK line when a friend posted a picture in a beautiful Cherry Velvet dress. I went to the website and followed the link to Diane Kennedy. In fact, I first visited your studio down in Gastown before you moved to the Powell Street location. I love coming to the studio - such a great space, and it's usually a try-on party! Your staff and customers are so supportive, helpful, and honest (in a good way).

    KarenKohfeld2

    What's your favourite DK item?

    Ooooo. This is actually the hardest question! 🙂

    Right now I practically live in the Illustrate Tunic, which I have in two colors (soon to be three, I hope!), and a simple pair of Bamboo Leggings, which I usually wear under my Heather Charcoal Cozy Coat . Overall I just love the bamboo fabrics the most. They are designed to flatter curves, and they are sooo soft!

    ***

    We're so flattered - Thank you so much for your support! We absolutely love hearing from our customers, don't hesitate to drop us a line!


    Diane Kennedy signature
  • This week's Studio Shop amidst COVID-19

    Published Mar 19 2020 in appointment, Behind the Scenes, cleaning, customer service, customers, diane kennedy, fashion industry, local, Made in Canada, online shopping, personal service, personal shopping, Vancouver fashion, women in business

    During these most uncertain times, we have made the decision to move forward with our usual bi-weekly public Studio Shops. Our last one for this month will start tomorrow (Friday, March 20th) from 2-7pm and ends on Saturday (March 21st) from 11-5pm. We’d like to talk about this decision, and assure our guests that our space is a safe environment to shop in. 

    We appreciate the importance of social distancing at this time and we're very lucky that here at Diane Kennedy, we typically don’t have much close contact. Our Studio Shops are managed by 1-2 of our team and outside of our public Shop
    Days, our studio is only available via appointment. 

    Diane Kennedy Studio Door

    To that end, we have decided to open up for shopping amidst the current COVID-19 situation, because we are a small business. We remain a staple in your wardrobe, because you, our wonderful customers, take the time to support us. Your regular shopping mall retailer will receive hundreds of customers and be manned by over a dozen staff members on any given day. That is a lot of exposure, which is why we understand shutdowns, city-wide. However, for us, much of our business is done online, and only a limited number of guests will visit us, physically. That being said, we want to be able to offer our local customers the opportunity to try on our garments and be fitted professionally, while giving us another avenue to make our items available.  

    In our province (British Columbia), social gatherings of over 50 people have been canceled until further direction. Thankfully, our studio’s capacity is about 10 people at maximum, and we normally have under 5 guests at a time. This means our studio complies with this current regulation and there is more than enough room to keep your distance from others while shopping.

    Diane Kennedy Studio

    Of course, we maintain a high level of standards regarding hygiene and have our bathrooms equipped with locally-made hand soaps (by Barefoot Venus) for those wishing to use them. 

    We politely ask that if you or someone very close is ill, that you stay home and rest. We are always available online and should you have any questions about our garments, we are only a Facebook message or email away (info[at]dianekennedy.ca)!

    One more reason why we’d still like to open up shop? Spring is here! New Arrivals have been trickling in. As well as making them available online, we want any locals interested, to be able to try these new items on. Even during periods of seclusion, taking some time for yourself, dressing up for the day and treating yourself well can have a powerful impact on your mood. Positivity and self-care is so important at such a trying time for all.

    DK Spring Arrivals

    We hope that you'll join us this weekend 


     

  • Happy Holidays!

    Published Dec 24 2019 in customers, diane kennedy, eco friendly, environmentally friendly, ethical, Made in Canada, personal service, personal shopping, shop local, thank you

    With 2019 nearing its end, the team here at Diane Kennedy wanted to send a most heartfelt thank you for your support. It has been another amazing year for Diane Kennedy; we are so proud of our continued commitment to local and ethical manufacturing, in a fast-fashion world.

    We know none of the success we share with you would be possible without *you*, and to be completely honest, it wouldn't be nearly as enjoyable without you, either. So, once more, we thank you for being on this wonderful journey with us.

     Diane Kennedy Staff

    Wishing you the happiest of holidays, the merriest of Christmases and nothing but the very best for the New Year and beyond.

    With Love from Diane, Julia, Logan, and Tracy.
    XOX

    Diane Kennedy Staff Funny

     

  • Are You Afraid To Shop Online?

    Published Jun 07 2019 in customer service, Diane Kennedy, Made in Canada, online shopping, personal service, personal shopping, shop local, slow fashion

    We want to take away your fears when it comes to shopping with us. Diane Kennedy Clothing has been in the business of offering sustainable, eco-friendly contemporary fashion for curvy women of all sizes for over 12 years. In this day and age, online shopping is one of the most convenient ways to shop allowing for easy comparisons and an overwhelming selection. It can all be a bit daunting. There are still a lot of people who are not comfortable ordering online. We are here to help you with that. 

    Canadian designer Diane Kennedy and Barb Wilkins

    Don't be shy, pick up the phone and give us a call. We are happy to sit and talk you through your order, make suggestions and recommendations or describe colours, fit and any other detail you need. There is also the issue of choosing the best size for you. If you tell us your measurements we will measure the garment you are interested in and let you know what your best sizing options are. We will even place the order for you if you are not comfortable doing it yourself. We actually enjoy speaking with our customers and promise to treat you with patience and kindness. 

    We encourage you to call us on the phone if you have any concerns. We have a toll-free number for that very reason (1-877-994-9977). When you call us during our business hours (9 am - 4 pm Monday to Friday Pacific Standard Time) the phone is answered by a real person who really wants to help you out. If you need answers at other times, sending us an email with your questions or concerns is a great alternative. If you receive something in your order that just doesn't work for you, call or email us right away and we will help you arrange an exchange. You can see our policy HERE. We want you to be happy with your purchase!

    Barb Wilkins

    Diane Kennedy clothing is located in beautiful Vancouver B.C. Canada. We are a small company that does all of our manufacturing locally. Diane Kennedy is a real person who is here every day, working on her business and making sure every aspect of the company is run with integrity and honesty. We offer a quality product and great customer service. 

    A note to our local customers or those travelling to Vancouver... We open our showroom to the public for special Studio Shop events twice a month. We also offer private shopping appointments in our showroom during the week. Get all the info HERE. We love meeting our customers in person and we have everything that's on our website right here and a few things that are exclusively available here only.

    Don't be scared to order from us. Pick up the phone or send us an email if you have any concerns.

    We are dedicated to making ordering from Diane Kennedy a great experience! 

    Diane & Barb

    If you're local to Vancouver our next Studio Shop is:

    June 14 from 2-7pm and June 15 from 11-5 pm. @ 1635 Powell St

     

  • Personal Shopping Appointments - Come See Us!

    Published Dec 14 2018 in appointment, local, personal shopping

    We love helping customers find the perfect fit and colour, and seeing their faces light up when they find their new favourite outfit. Of course, we do our best to provide individualized service during our studio shops, but we also offer completely personal shopping appointments just for you.

    Great Expectations

    What can you expect at a personal shopping appointment? First of all, you can expect the full attention of a product expert and/or Diane herself, and access to all the sizes, styles, and colours available in our warehouse. Our sizes run from small to 3X. If we have it in stock, you’re welcome to try it on! The best way to experience the superior softness of our sustainable bamboo fabric is to feel it on your skin, and to feel how it breathes with every move you make.

    There is no pressure, minimum spend, or anything remotely like that! We want you to experience our super-soft separates, and see how our clothing flatters your shape – there is no obligation to make a purchase once you’ve made an appointment.

    The Details

    To set up an appointment, please call us at 604-683-9279 if you’re local to Vancouver. If you’ll be coming from out of town, use our toll-free number: 1-877-994-9977.

    Location: 1635 Powell Street, Vancouver, BC, Canada (Our studio is fully wheelchair accessible.)

    Appointment Availability: Monday to Friday, 10:00 am to 4:00 pm

    Parking: Turn north onto Woodland Drive into the parking lot right beside the Flag Shop. Street parking right at our door is also available between 10:00 am and 3:00 pm. (Please check the signs, as street parking is not available during rush hours.)

    Remember that you’re always welcome to shop when our studio is open to the public! Join us on Friday, December 14 (2:00 pm to 7:00 pm), Friday, December 28 (2:00 pm to 7:00 pm), and Saturday, December 29 (11:00 am to 5:00 pm).