Diane Kennedy is designed especially to enhance the curvy figure for Regular sizes S-XL and Plus sizes 0X-3X. We pay special attention to both size ranges to ensure an excellent fit for Plus as well as Regular sizes.

If you were wondering why many other companies have difficulty achieving a good Plus size fit, it is because they base their Plus fit on a small sample size.

We design our fits separately around both size Large and again for size 1X, creating separate patterns for each size range, ensuring the best possible fit for all sizes!

COVID-19 Shipping Info 

While our staff is working from home (as many others are), our designer, Diane, is personally shipping orders to ensure your packages are getting to you ASAP. Please note that Canada Post has informed us that there could be delays in shipping and they are not currently guaranteeing their usual shipping times. Thanks in advance for your patience and understanding!

Western Canada

(BC to Manitoba, plus Yukon and NWT)

FREE SHIPPING on orders over 100.

*Order total(s) must meet (or exceed) the amount above - after any applied discount code and before applicable sales taxes.

$14 - Ground 5 - 8 business days (approx.) Chit Chats (Via Canada Post) Parcel
Please add $4 for each additional item

$28 - 2 - 5 business days (approx.) Canada Post Xpress Post
Please add $4 for each additional item

Eastern Canada

(Ontario, Quebec, Nunavut and the Maritimes)

FREE SHIPPING on orders over 100.

*Order total(s) must meet (or exceed) the amount above - after any applied discount code and before applicable sales taxes.

$18 - Ground 7 - 10 business days (approx.) Chit Chats (Via Canada Post) Parcel
Please add $4 for each additional item

$34 - 2 - 5 business days (approx.) Canada Post Xpresspost
Please add $6 for each additional item  

USA

FREE SHIPPING on orders over 100. (Continental US states only) 

$14 - 6 - 12 days business days (USPS)
Please add $4 for each additional item

Europe / Australia / New Zealand

$59 - 6 - 12 business days (USPS)
Please add $10 for each additional item

More Info

All orders are billed in Canadian dollars.

Please note that the all shipment times are approximate. Diane Kennedy is not responsible for any delays that the courier incurs, nor any tariffs/taxes/duty which might possibly be applicable in your region. If you would like to know about other shipping methods or more shipping details, please e-mail or call us at info@dianekennedy.ca or call 604-683-9279

If you would like to purchase from a location not listed above, please contact us directly to process your order so we can find the best shipping method for you!

Diane Kennedy guarantees your satisfaction with our merchandise. If for any reason you are not satisfied with your purchase, you may exchange regularly priced*, unworn merchandise for a different size, style, and/or for a store credit. We do not offer refunds.

➡ All exchange items must be received by Diane Kennedy within 21 days of their original delivery date. Exchange items sent after this time will not be accepted and returned at sender's cost.

*Sale items are not eligible for exchange; all sale items are final sale

Although shipping the item To Diane Kennedy for exchange is at your expense, Diane Kennedy will ship the new item to you at no additional shipping cost 1 time per order*.

*only if located within Canada/Continental United States**

In the case where a customer requests a second exchange on an order (**or is located outside Canada/Continental United States), a standard shipping fee will be charged.

• Check your order receipt to ensure your items can be shipped back to Diane Kennedy (see address below) within 21 days of their original delivery date.
• Call us at 1-877-994-9977 or 604-683-9279, within our online customer care hours (Monday-Friday, 9am-5pm) to request an exchange authorization number. Exchanges that do not have an exchange authorization number will be sent back to the customer at their expense.
• Write the exchange authorization number provided, clearly on the outside of the package
• Ship the exchange to the following address:

Exchanges
Diane Kennedy
Unit 10 - 245 Francis Way
New Westminster, B.C.
V3L 0A7

Important Notes:

All exchanging items must be in their original, unworn condition with all hang tags and labels attached.

Items exchanged in any condition other than that in which they were originally sent will not be eligible for exchange (i.e. deodorant stains, smoke smell, pet hair, pet stains, hang tags removed, or worn in any way).

We retain the right to refuse any exchange that is not in its original, unworn condition.

Items may not be exchanged at any specialty stores carrying the same brand as purchased at dianekennedy.ca.

Shipping charges are non-refundable, and will only be refunded if the wrong item is sent.

US CUSTOMERS

Please return your package to us by USPS.(Regular US mail)  Insurance is recommended. (Please do not ship using UPS due to high brokerage charges) It's important to communicate with us regarding your package so we all do our best to avoid taxes and duties at the border. (we do not cover any of these expenses) Please print and attach this address label provided which includes some important info for customs.  Thank-you

DOWNLOAD AND PRINT RETURN SHIPPING LABEL