Diane Kennedy is designed especially to enhance the curvy figure for Regular sizes S-XL and Plus sizes 0X-3X. We pay special attention to both size ranges to ensure an excellent fit for Plus as well as Regular sizes.

If you were wondering why many other companies have difficulty achieving a good Plus size fit, it is because they base their Plus fit on a small sample size.

We design our fits separately around both size Large and again for size 1X, creating separate patterns for each size range, ensuring the best possible fit for all sizes!

COVID-19 Shipping Info Update

*** Canada Post and the other carriers have informed us that there are longer delays than usual for deliveries due to Covid safety measures and weather delays and they are not currently guaranteeing their usual shipping times. Thanks in advance for your patience and understanding!

We appreciate you and are doing everything we can to get your orders to you as quickly as possible. We will email the tracking number as soon as the order is shipped from our end. We have been advised that the postal workers are working at max capacity and are not always scanning the items during their voyage so your parcel may arrive even without the tracking having been updated showing the process. 

Western Canada

(BC to Manitoba, plus Yukon and NWT)

FREE SHIPPING on orders over $150.

*Order total(s) must meet (or exceed) the amount above - after any applied discount code and before applicable sales taxes.

$14 - Ground 5 - 8 business days (approx.) Chit Chats (Via Canada Post) Parcel
Please add $4 for each additional item

$28 - 2 - 5 business days (approx.) Canada Post Xpress Post
Please add $4 for each additional item

Eastern Canada

(Ontario, Quebec, Nunavut and the Maritimes)

FREE SHIPPING on orders over $150.

*Order total(s) must meet (or exceed) the amount above - after any applied discount code and before applicable sales taxes.

$18 - Ground 7 - 10 business days (approx.) Chit Chats (Via Canada Post) Parcel
Please add $4 for each additional item

$34 - 2 - 5 business days (approx.) Canada Post Xpresspost
Please add $6 for each additional item  

USA

FREE SHIPPING on orders over $150. (Continental US states only) 

$14 - 6 - 12 days business days (USPS)
Please add $4 for each additional item

Europe / Australia / New Zealand

$59 - 6 - 12 business days (USPS)
Please add $10 for each additional item

More Info

All orders are billed in Canadian dollars.

Please note that the all shipment times are approximate. Diane Kennedy is not responsible for any delays that the courier incurs, nor any tariffs/taxes/duty which might possibly be applicable in your region. If you would like to know about other shipping methods or more shipping details, please e-mail or call us at info@dianekennedy.ca or call 604-683-9279

If you are ordering from a location not listed above, please contact us directly to process your order so we can find the best shipping method for you!

Diane Kennedy guarantees your satisfaction with our garments. We want you to love your clothing. If for any reason you are not satisfied with your purchase, you may exchange regularly priced*, unworn merchandise for a different size, style, and/or for a store credit. We do not offer refunds.

Important Notes:

**Sale items are not eligible for exchange; all sale items are a final sale**

All exchanging items must be in their original, unworn condition with all hang tags and labels attached.

Items exchanged in any condition other than that in which they were originally sent will not be eligible for exchange (i.e. deodorant stains, smoke smell, perfume, pet hair, stains, hang tags removed, or worn in any way). We retain the right to refuse any exchange that is not in its original, unworn condition. A re-stocking charge may be applied to cover the costs of dry cleaning and sanitization of returned items that do not meet these requirements.

Items purchased on the website may only be exchanged through the website and may not be exchanged at any specialty stores that carry our brand.

Shipping charges are non-refundable, and will only be refunded if the wrong item is sent.

➡ All exchange items must be received by Diane Kennedy within 21 days of their original delivery date. Exchange items sent after this time will not be accepted and returned at sender's cost.

Although shipping the item To Diane Kennedy for exchange is at your expense, Diane Kennedy will ship the new item to you at no additional shipping cost 1 time per order*.

*only if located within Canada/Continental United States**

In the case where a customer requests a second exchange on an order (**or is located outside Canada/Continental United States), a standard shipping fee will be charged.

• Check your order receipt to ensure it is within 21 days of the original delivery date.
• Please e-mail us at info@dianekennedy.ca to request an exchange authorization number. 
• Packages without an authorization number will be returned back to the customer at their expense.
• Clearly write your exchange authorization number on the outside of the package
• Ship the exchange with instructions to the following address:

Exchanges
Diane Kennedy
Unit 10 - 245 Francis Way
New Westminster, B.C. Canada
V3L 0A7

US CUSTOMERS

Please return your package to us by USPS.(Regular US mail)  Insurance is recommended. (Please do not ship using UPS due to high brokerage charges) It's important to communicate with us regarding your package so we all do our best to avoid taxes and duties at the border. (we do not cover any of these expenses) Please print and attach this address label provided which includes some important info for customs.  Thank-you

DOWNLOAD AND PRINT RETURN SHIPPING LABEL