Shipping Info
Orders are processed by Diane Kennedy as they are received during our regular business hours. Standard processing time is 1 - 3 business days to be processed and picked up by Canada Post.
While we try to accommodate requests to change or edit orders, there's no guarantee that we'll be able to once an order has been placed. Please note that we cannot apply coupon codes retroactively to orders.
Please be advised that Canada Post experiences delays due to the impact of COVID-19 and unexpected inclement weather.
Canada
FREE SHIPPING on orders over $250*
*To qualify for Free Shipping, order total(s) must meet (or exceed) the amount above - after any applied discount code and before applicable sales taxes.
Western Canada
(BC to Manitoba, plus Yukon and NWT)
$18 - Ground 5-8 business days (approx.) Canada Post Expedited Parcel
Add $4 for each additional item
$34 - 2-5 business days (approx.) Canada Post Xpresspost
Add $4 for each additional item
Eastern Canada
(Ontario, Quebec, Nunavut and the Maritimes)
$22 - Ground 7-10 business days (approx.) Canada Post Expedited Parcel
Add $4 for each additional item
$38 - 2-5 business days (approx.) Canada Post Xpresspost
Add $6 for each additional item
USA
FREE SHIPPING on orders over $250* (Continental US states only)
*To qualify for Free Shipping, order total must meet (or exceed) the amount above - after any applied discount code and before applicable sales taxes.
$22 - 6-12 days business days - USPS Tracked Package - (via Canada Post)
Add $4 for each additional item
Europe
$59 - 6-12 business days (USPS)
Add $10 for each additional item
Australia / New Zealand
$89 - 6-12 business days (USPS)
Add $10 for each additional item
More Info
Please note that the all shipment times are approximate. Diane Kennedy is not responsible for any delays that the courier incurs, nor any tariffs/taxes/duty which might possibly be applicable in your region.
If you would like to know about other shipping methods or more shipping details, please e-mail or call us at info@dianekennedy.ca or call 604-683-9279
If you are ordering from a location not listed above, please contact us directly to process your order so we can find the best shipping method for you!